Indeecom | Telecommunication Online Software Research and Development

As with all Indeecom developed RIA's we start with the 'business user'. Our industry research ensures that the features automate the business process while giving the user control. TeePee’s CRM encompasses every aspect of the customer relationship from personalised new business marketing to auto relationship communication building campaigns.

Features include;

Configurable customer contact TASK alerts for staff
Automated customer marketing contact email distribution
Highly personalised new business email distribution
Highly personalised new business SMS distribution
Customer marketing code classification
Detailed data capture for customer account
Comprehensive customer searching functionality
4 new business marketing communication templates
5 customer retention marketing communication templates

More infomation on TeePee's CRM functionality Click Here

Indeecom’s TeePee is the only telephony trading platform where we guarantee that YOU OWN THE CUSTOMER, YOU OWN THE REVENUE and YOU PAY US THE COMMISSION!

We’ve delivered this guarantee by developing a comprehensive billing application native to TeePee. TeePee’s comprehensive billing application gives you control over the process from issuing invoices through to collections. TeePee also offers the option to have an Indeecom Billing Assitance Officer to administer your billing and collections requirements direct from your TeePee application. This way you can focus on building your customer base while still in control of your cash flow.

Features include;

Agent's customer billing history available via a secure online account
Automated Email and Print/Post bill distribution
Configurable Rates Engine
Configurable bill presentment format and branding
Auto Earnings Calculator
10 daily, weekly and monthly tracking reports
Criteria definition for reporting
Exports reports data .txt, .csv
Multi Payment Methods: Credit Card, EFT, Prepaid, PayPal
Auto reminder emails and SMS for Prepaid Accounts

Find out how an Indeecom Billing Assitance Officer can maximise your cash flow!

More infomation on TeePee's Billing functionality Click Here

Resource Management is a critical part of customer retention, as this is your customer’s first experience.

Indeecom understands that in a competitive market a positive customer experience from the very first contact to the ongoing customer service delivery is the foundation for success. That’s why Indeecom developed TeePee's ERM functionality to ensure that the customers expectations are clearly defined from the outset coupled with smooth management of the customer installations process.

Features include;

Single and multiple number assigning to one billing account
Click button IP PBX feature configuration for customer account
Hardware ordering, availability and delivery
Hardware delivery receipts
Customisable hardware stock inventory
Onsite technician installation scheduling
Onsite technician SMS confirmation
Works completion SMS to customer
Auto alert to prompt staff to follow up post installation

If you choose to order from Indeecom’s range of cost effective Indeecom's Handsets a technician will not be required as they are pre configured prior to shipping to deliver a PLUG ‘n PLAY user experience. Check out a great range of hand and head sets.

More infomation on TeePee's Resourse Management functionality Click Here

Indeecom’s employs the latest in hosted IP PABX technology and redundancy.

Unlike any other hosted IP PABX, Indeecom host Agents IP PABX on separate servers. This ensures a faster more controlled back up and recovery procedure, a high level of data privacy, ease of system management and support along minimising feature conflict for highly customised systems.

Features include;

Add or change extension and voicemail accounts in seconds
Supports media G711aLaw, G711uLaw, G729, Speex Wideband
Route incoming calls based on time-of-day, DID, Caller ID
Outbound call routing
Call routing to groups
Create interactive Digital Receptionist
Upload custom on-hold music
Call Forward, Onhold, Busy
Manage and implement call centers with queues (Requires Config)
Call number find-me follow-me

More infomation on TeePee's IP PBX functionality Click Here

Indeecom’s TeePee application comes standard with a secure online customer account area. Our Dealer’s customers can access their account to review invoices, statements, past payments, even download softphone for greater mobility.

One of the most power features of TeePee is the ability to customise the design to meet our Dealers current website branding.

Features include;

Includes data fields Account Name, Billing Address, Mobile, Fax, Email, account number, 'pre paid balance remaining.
Enables the user to interrogate the call history via searching a data range by exact match, begins with, date contains and ends with, by answered calls, dialled calls, all calls, by total minutes, by total seconds, total spend to date by AUD, USD currency.
Displays to users all payment receipts as a printable html form, make a payment via CBA (CommWeb) secure payment gateway in an iframe container calling the secure session.
Displays the invoice by date range, by description, "costs of calls", total minutes, client account number.
Displays fields Type Old Password, New Password and Confirm password.
Enables the user to log a support request online and be sent direct to the Dealer. Fields displayed are Title, Priority, Topic by default list and request description. This page to include local and 1300 call support numbers.
Dealer’s customer can enter the site and download 1 or three pre approved FREE softphones so that can receive and make calls direct from their computer, no matter where they are located in the world

For more info on TeePee's Secure Online Customer Account Area Click Here

Content 2

As an Indeecom TeePee Licensed Agent, we want you to start generating revenue from the day you create an Indeecom TeePee account. That’s why Indeecom has made TeePee 100% FREE.

NO HIDDEN FEES

NO SET-UP FEES

NO VOLUME COMMITMENT

NO DATA USAGE FEES

NO SERVER FEES

NO UPGRADE FEES

NO EXIT FEES

So how does Indeecom remain in business? We charge a small percentage of the already heavily discounted call cost. The Indeecom revenue model is based on our Operating Philosophy which is ONLY successful through low margin and high volume. Similar to that of a buying group, yet our entire service delivery infrastructure and platform is FREE.

To become an Indeecom Agent or to review the benefits we offer Agents, click the links provided or prompts the right of this page. Alternatively you may wish to speak with one of Agent Relationship Managers to discuss your individual requirements.

Indeecom view its Agents’ as partners. In any viable partnership both parties must generate profitable revenue for the partnership to be sustainable. That’s why Indeecom guarantees the one of lowest mobile, fixed and international call rates in Australia and New Zealand.

We offer Agents a choice of local and international Interconnect Carriers for fixed to fixed and fixed to mobile call connection. Indeecom conducts thorough technical and process due diligence on each of our preferred Interconnect Carriers to ensure our Agents are provisioning their customers with QoS (Quality of Service) connections.

We recognise that providing a low cost premium level of voice/video/data quality and reliability, our Agent’s customer base will grow through retention and new business referral.

Agents starting out or Agents with low call volume can still benefit from Indeecom’s low call rates.

Indeecom’s commitment is to deliver a saving to our Agents’ customers while the Agent builds a profitable business asset.
To receive Indeecom’s Local, Mobile and International call termination rates, simply ‘Click Here’ and complete our ‘Non Disclosure Agreement’.

Alternatively you may wish to speak with one of Agent Relationship Managers to discuss your individual requirements. Please call Indeecom's General Enquires number.

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	Indeecom's FREE product suite enables Dealers to market, manage and bill VoIP/PSTN, Mobile and Internet services using the most advanced Rich Internet Application (RIA) in Telephony today. We refer to our technology as delivering an end-to-end Telephony Trading Platform (TTP)... we’ve simply called it 'TeePee'. TeePee comes with an impressive list of standard features that lets Dealers control their customer retention with a ‘call-to-action’ CRM, acquire new customers using TeePee’s advanced new business marketing tools, manage the billing process from automated bill and statement distribution to assigning multiple payment methods. TeePee is even equipped with a self contained and customisable online customer account area and FREE marketing support. TeePee's integrated system elements include CRM, ERP, Billing, Hosted IP PABX and Online Customer Account as we’ve listed to the right. Why should you choose TeePee? Download a Dealer Product Brochure? Click Here to review Indeecom's NDA? Click Here to become an Dealer?	As with all Indeecom developed RIA's we start with the 'business user'. Our industry research ensures that the features automate the business process while giving the user control. TeePee’s CRM encompasses every aspect of the customer relationship from personalised new business marketing to auto relationship communication building campaigns. Features include; Configurable customer contact TASK alerts for staff Automated customer marketing contact email distribution Highly personalised new business email distribution Highly personalised new business SMS distribution Customer marketing code classification Detailed data capture for customer account Comprehensive customer searching functionality 4 new business marketing communication templates 5 customer retention marketing communication templates More infomation on TeePee's CRM functionality Click Here Indeecom’s TeePee is the only telephony trading platform where we guarantee that YOU OWN THE CUSTOMER, YOU OWN THE REVENUE and YOU PAY US THE COMMISSION! We’ve delivered this guarantee by developing a comprehensive billing application native to TeePee. TeePee’s comprehensive billing application gives you control over the process from issuing invoices through to collections. TeePee also offers the option to have an Indeecom Billing Assitance Officer to administer your billing and collections requirements direct from your TeePee application. This way you can focus on building your customer base while still in control of your cash flow. Features include; Agent's customer billing history available via a secure online account Automated Email and Print/Post bill distribution Configurable Rates Engine Configurable bill presentment format and branding Auto Earnings Calculator 10 daily, weekly and monthly tracking reports Criteria definition for reporting Exports reports data .txt, .csv Multi Payment Methods: Credit Card, EFT, Prepaid, PayPal Auto reminder emails and SMS for Prepaid Accounts Find out how an Indeecom Billing Assitance Officer can maximise your cash flow! More infomation on TeePee's Billing functionality Click Here Resource Management is a critical part of customer retention, as this is your customer’s first experience. Indeecom understands that in a competitive market a positive customer experience from the very first contact to the ongoing customer service delivery is the foundation for success. That’s why Indeecom developed TeePee's ERM functionality to ensure that the customers expectations are clearly defined from the outset coupled with smooth management of the customer installations process. Features include; Single and multiple number assigning to one billing account Click button IP PBX feature configuration for customer account Hardware ordering, availability and delivery Hardware delivery receipts Customisable hardware stock inventory Onsite technician installation scheduling Onsite technician SMS confirmation Works completion SMS to customer Auto alert to prompt staff to follow up post installation If you choose to order from Indeecom’s range of cost effective Indeecom's Handsets a technician will not be required as they are pre configured prior to shipping to deliver a PLUG ‘n PLAY user experience. Check out a great range of hand and head sets. More infomation on TeePee's Resourse Management functionality Click Here Indeecom’s employs the latest in hosted IP PABX technology and redundancy. Unlike any other hosted IP PABX, Indeecom host Agents IP PABX on separate servers. This ensures a faster more controlled back up and recovery procedure, a high level of data privacy, ease of system management and support along minimising feature conflict for highly customised systems. Features include; Add or change extension and voicemail accounts in seconds Supports media G711aLaw, G711uLaw, G729, Speex Wideband Route incoming calls based on time-of-day, DID, Caller ID Outbound call routing Call routing to groups Create interactive Digital Receptionist Upload custom on-hold music Call Forward, Onhold, Busy Manage and implement call centers with queues (Requires Config) Call number find-me follow-me More infomation on TeePee's IP PBX functionality Click Here Indeecom’s TeePee application comes standard with a secure online customer account area. Our Dealer’s customers can access their account to review invoices, statements, past payments, even download softphone for greater mobility. One of the most power features of TeePee is the ability to customise the design to meet our Dealers current website branding. Features include; Includes data fields Account Name, Billing Address, Mobile, Fax, Email, account number, 'pre paid balance remaining. Enables the user to interrogate the call history via searching a data range by exact match, begins with, date contains and ends with, by answered calls, dialled calls, all calls, by total minutes, by total seconds, total spend to date by AUD, USD currency. Displays to users all payment receipts as a printable html form, make a payment via CBA (CommWeb) secure payment gateway in an iframe container calling the secure session. Displays the invoice by date range, by description, "costs of calls", total minutes, client account number. Displays fields Type Old Password, New Password and Confirm password. Enables the user to log a support request online and be sent direct to the Dealer. Fields displayed are Title, Priority, Topic by default list and request description. This page to include local and 1300 call support numbers. Dealer’s customer can enter the site and download 1 or three pre approved FREE softphones so that can receive and make calls direct from their computer, no matter where they are located in the world For more info on TeePee's Secure Online Customer Account Area Click Here Content 2 As an Indeecom TeePee Licensed Agent, we want you to start generating revenue from the day you create an Indeecom TeePee account. That’s why Indeecom has made TeePee 100% FREE. NO HIDDEN FEES NO SET-UP FEES NO VOLUME COMMITMENT NO DATA USAGE FEES NO SERVER FEES NO UPGRADE FEES NO EXIT FEES So how does Indeecom remain in business? We charge a small percentage of the already heavily discounted call cost. The Indeecom revenue model is based on our Operating Philosophy which is ONLY successful through low margin and high volume. Similar to that of a buying group, yet our entire service delivery infrastructure and platform is FREE. To become an Indeecom Agent or to review the benefits we offer Agents, click the links provided or prompts the right of this page. Alternatively you may wish to speak with one of Agent Relationship Managers to discuss your individual requirements. Indeecom view its Agents’ as partners. In any viable partnership both parties must generate profitable revenue for the partnership to be sustainable. That’s why Indeecom guarantees the one of lowest mobile, fixed and international call rates in Australia and New Zealand. We offer Agents a choice of local and international Interconnect Carriers for fixed to fixed and fixed to mobile call connection. Indeecom conducts thorough technical and process due diligence on each of our preferred Interconnect Carriers to ensure our Agents are provisioning their customers with QoS (Quality of Service) connections. We recognise that providing a low cost premium level of voice/video/data quality and reliability, our Agent’s customer base will grow through retention and new business referral. Agents starting out or Agents with low call volume can still benefit from Indeecom’s low call rates. Indeecom’s commitment is to deliver a saving to our Agents’ customers while the Agent builds a profitable business asset. To receive Indeecom’s Local, Mobile and International call termination rates, simply ‘Click Here’ and complete our ‘Non Disclosure Agreement’. Alternatively you may wish to speak with one of Agent Relationship Managers to discuss your individual requirements. Please call Indeecom's General Enquires number.